> For the complete documentation index, see [llms.txt](https://docs.giize.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.giize.com/ticket-dashboard-en/readme.md).

# Ticket Dashboard Docs

Documentation for the Ticket Dashboard — an internal tool for handling SDP tickets, OpenVPN requests, and IT Portal orders from one place.

{% hint style="info" %}
The dashboard interface is in Vietnamese, so the screenshots and button names in this guide appear in Vietnamese. Button labels are kept in Vietnamese (with an English gloss on first mention) so you can match them on screen.
{% endhint %}

## Where to start

**If you use the dashboard day to day**, start with the [User Guide](/ticket-dashboard-en/user-guide.md). It is screenshot-led and needs no technical background:

1. [Logging in to the systems](/ticket-dashboard-en/user-guide/dang-nhap.md)
2. [Overview](/ticket-dashboard-en/user-guide/overview.md)
3. the page for your work — [Ticket Tools](/ticket-dashboard-en/user-guide/ticket-tools.md), [OpenVPN](/ticket-dashboard-en/user-guide/openvpn.md), or [My Portal and Portal Tools](/ticket-dashboard-en/user-guide/my-portal.md)
4. [How data is refreshed](/ticket-dashboard-en/user-guide/refresh.md)

**If you build or extend integrations**, see [Getting Started](/ticket-dashboard-en/getting-started.md), [Feature Guides](/ticket-dashboard-en/feature-guides.md), and the [API Reference](/ticket-dashboard-en/api-reference.md).

## Language

This site is available in English and Tiếng Việt — use the language switcher at the top of the page.